Returns & Exchanges

We want you to be completely satisfied with your Davines purchase; therefore, we offer a 30-day return window for products in new or gently used condition. If your hair care routine isn't a perfect match, we will facilitate a return or exchange to ensure your beauty needs are met.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is authorized, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.

• 3.
  Package Securely

  Place the items in their original packaging or a sturdy box, ensuring the caps are tightened to prevent leakage during the shipping process.

• 4.
  Receive Your Refund

  Drop off your package at any authorized carrier location; your refund will be processed to the original payment method within 5-7 business days of receipt.